Unlock Your Device FREE

Be sure your AT&T phone, tablet, or mobile hotspot is nearby. FYI.
  • We can only unlock devices that work on the AT&T network.
  • Some unlocked phones may not be compatible with other providers.
Taking a trip? You don’t have to unlock your device. Learn how to use your talk, text, and data in over 100 countries with International Day Pass.
Don’t know your IMEI? Dial*#06#on your device to find it.
Have your IMEI and request number handy? You can find both in the email or text we sent you.

 

FREQUENTLY ASKED QUESTIONS

What happens if I’m on active military and need to unlock my device?
  • When submitting an unlock device request online, make sure to select Yes when asked if you’re deployed military.
  • We’ll ask for your temporary or permanent change of station (TCS or PCS) military documents.
  • If you have an installment plan, you’ll still pay your bill as normal. But you don’t have to pay off your installment plan before you can unlock your device.
Is my device ready to be unlocked?
  • To unlock an AT&T phone, Android® tablet, or a mobile hotspot to use on another network, make sure your:
  • The account doesn’t have a past-due balance
  • Contracts are completed and any installment plans linked to the device are paid off
  • The device isn’t reported as lost, stolen, or involved with fraud
  • Check out the complete list of eligibility requirements

 

Do I have to unlock my device to travel internationally?

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